Privacy Policy
Information We Collect
Personal Information
When you interact with Corton's educational platform, we collect information you provide directly to us. This includes your name, email address, phone number, and mailing address when you register for our market volatility understanding programs or contact us for information.
Educational Data
We track your progress through our learning modules, quiz results, and engagement with course materials. This helps us understand how students interact with financial concepts and improve our teaching methods.
- Course completion rates and progress tracking
- Quiz scores and assessment results
- Discussion forum participation
- Resource download history
- Time spent on different learning modules
Technical Information
Our systems automatically collect certain technical information when you visit our website or use our learning platform. This includes your IP address, browser type, device information, and how you navigate through our site.
Canadian Privacy Compliance
Corton operates under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). We ensure all data collection practices meet Canadian federal privacy requirements and provincial regulations where applicable.
How We Use Your Information
Your information helps us deliver effective financial education and improve our services. We use collected data for several specific purposes, always with your privacy as our priority.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Course delivery and progress tracking | Educational data, account information | Contract performance |
| Communication about programs | Contact details, enrollment status | Legitimate interest |
| Platform improvement | Usage analytics, technical data | Legitimate interest |
| Customer support | Account data, communication history | Contract performance |
Educational Analytics
We analyze learning patterns to identify which teaching methods work best for different types of students. This research helps us refine our market volatility curriculum and develop more effective learning materials.
Data Sharing and Disclosure
Corton does not sell your personal information to third parties. We only share data in specific circumstances that support your educational experience or comply with legal requirements.
Service Providers
We work with carefully selected service providers who help us operate our educational platform. These partners include:
- Cloud hosting services for platform infrastructure
- Email service providers for course communications
- Payment processors for enrollment fees
- Analytics tools for platform improvement
- Technical support services
All service providers sign data processing agreements and must protect your information according to Canadian privacy standards.
Legal Requirements
We may disclose information when required by Canadian law, court orders, or regulatory requests. This includes cooperation with investigations by privacy commissioners or other government agencies.
International Data Transfers
Some of our service providers may process data outside Canada. When this occurs, we ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions where applicable.
Your Privacy Rights
Under Canadian privacy law, you have specific rights regarding your personal information. We make it straightforward to exercise these rights through clear processes and dedicated support.
Access and Correction
You can request access to all personal information we hold about you. We'll provide this information within 30 days, along with details about how we've used it and who we've shared it with.
If you find any errors in your information, we'll correct them promptly. You can update most of your account information directly through your student portal.
Withdrawal of Consent
You can withdraw consent for certain uses of your information, though this might affect our ability to provide some services. For example, withdrawing consent for progress tracking would limit our ability to customize your learning experience.
Data Portability
Upon request, we can provide your course progress, achievements, and other educational data in a structured, commonly used format. This makes it easier to transfer your learning history to other platforms if needed.
Making Requests
To exercise any of these rights, contact our privacy team using the information provided below. We'll verify your identity and respond within the timeframes required by Canadian law.
Data Security and Retention
Security Measures
We protect your information using industry-standard security measures appropriate for an educational platform handling personal and financial learning data.
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls limiting who can view your information
- Secure backup systems and disaster recovery plans
- Employee training on privacy and security practices
Retention Periods
We keep your information only as long as necessary for educational purposes and legal compliance. Generally:
- Course progress data: Retained for 7 years after course completion
- Account information: Retained while your account is active plus 2 years
- Communication records: Retained for 3 years after last contact
- Financial records: Retained for 7 years as required by Canadian tax law
Data Deletion
When retention periods expire, we securely delete your information using methods that make recovery impossible. You can also request early deletion of certain data, subject to our legal obligations.
Cookies and Tracking
Our website and learning platform use cookies and similar technologies to improve your experience and help us understand how our services are used.
Types of Cookies
- Essential cookies: Required for basic platform functionality
- Preference cookies: Remember your settings and choices
- Analytics cookies: Help us understand usage patterns
- Security cookies: Protect against fraudulent activity
Cookie Management
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality and your learning experience.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify enrolled students by email and post the updated policy on our website.
We encourage you to review this policy regularly to stay informed about how we protect your privacy. The date at the top of this policy indicates when it was last updated.
Notification Process
For material changes that affect how we use your personal information, we provide at least 30 days notice before the changes take effect. This gives you time to review the changes and make informed decisions about your data.
Contact Our Privacy Team
If you have questions about this privacy policy or want to exercise your privacy rights, our dedicated privacy team is ready to help.
We respond to privacy inquiries within 5 business days and provide detailed follow-up within 30 days as required by Canadian privacy legislation.